Predictable leads for service businesses.

Strategy-led paid advertising for ambitious service businesses. We plan it, build it and run it as one senior team, and tell you straight what's working.

14 years in business Founder-led from Glasgow UK & US clients

30 minutes, no pitch. You'll leave with a straight view either way.

Trusted by 250+ service businesses across the UK & US.
"He's responsive, transparent, and actually does what he says he's going to do. If you're looking for someone who knows the game and doesn't waste your budget, give Christian a call."
Adam Brandenburg Adam Brandenburg
Double Knot Pictures
Why you're here

You've built something that works. Now you need growth you can rely on.

Your business runs on reputation. Referrals built it, and they still keep it going. But referrals come in waves. Some months you're turning work away. Others, you're wondering where the next job is coming from.

You've probably tried paid advertising before. Maybe you ran Google Ads yourself. Maybe you hired an agency. Either way, the experience was frustrating. Reports full of jargon. Junior staff you'd never met. Ads that didn't sound anything like your business.

You're not looking for another agency that talks a good game. You're looking for someone who understands businesses like yours, who'll be straight with you, and who actually does the work they charge for.

Here's how we fix that
What we do

The ad, the page, the tracking, the testing. One team handles all of it.

We combine the right components for each client. Not a fixed package, but one connected system where every part is chosen to reinforce the others.

Google Ads

Search, Performance Max and shopping campaigns built around real keyword research and persona-driven copy. No recycled templates.

Explore Google Ads

Microsoft Ads

The audience Google misses. Older demographic, higher household income, lower CPC. Plays neatly alongside your search campaigns.

Explore Microsoft Ads

Meta Ads

Demand generation that creates awareness before someone reaches Google. Audience-led creative, lead-form campaigns, honest reporting.

Explore Meta Ads

SEO

Organic growth measured in revenue, not ranking positions you'll never look at. Same persona insights as your paid media, applied to content and technical fixes.

Landing Pages

Conversion-focused pages built into every campaign as standard. The ad and the page are designed together by the same team so the click has somewhere to convert.

Tracking & Reporting

Conversion tracking set up properly from day one. Live dashboards, plain-language monthly reports, and direct access to your account manager.

Case studies

Results from businesses like yours.

Selected case studies

Short reads. Each one shows the thinking, the system we built, and the specific numbers it produced.

View all case studies
D2C footwear brand ECOM

9× revenue, £27K to £231K a month

A D2C footwear brand scaled profitably across 30 countries in four months.

LEADS // fundraising · United States

6 to 156 leads a week, cost per lead down 78%

Rebuilding a US fundraiser's lead engine from the ground up.

Plumbing business, Texas PPC

300% ROI, cost per click cut by half

Turning a profit in one of Google Ads' most competitive industries.

About Prime Digital

Fourteen years growing service businesses on both sides of the Atlantic.

We work best with established businesses turning over £200k to £1m+, with ambition far beyond that.

Meet the team
250+
Service businesses grown
£5M+
Ad spend managed
5.0
From 32 verified reviews
Why we're different

What changes when you work with us.

Most agencies just manage your ads. We build the whole system: the ad, the page, the tracking and the testing, all run by one senior team.

How most agencies work

The experience most owners describe before they call us.

  • You meet the founder once. After month one, only a junior replies to your emails.
  • The strategy doc you signed off looks nothing like what actually went live.
  • Reports full of acronyms nobody can explain when you ask.
  • Conversion tracking? "We're getting round to that."
  • A twelve-month contract you can't get out of when it isn't working.

Working with Prime Digital

What we do differently, every account.

  • A small team of senior specialists runs your account, with Christian leading the strategy. No juniors quietly inheriting your campaigns.
  • We research your market, competitors and ideal customers, and build personas before we spend a penny.
  • We optimise for enquiries, customers and revenue, not clicks, impressions or rankings that don't pay your wages.
  • The plan you sign off is the plan that goes live, reported back every month in plain English, with live dashboards anytime.
  • Rolling monthly, no lock-in. Clients stay because the numbers keep getting better.

Owners notice the difference. And they stay.

No lock-in contracts and no minimum term. Clients stay on rolling agreements and keep renewing because the numbers keep getting better.

What clients say

Don't take our word for it.

Verified reviews on Google and Trustpilot. Read all 32

"Christian crafted targeted ads that not only spoke directly to our potential sponsors but also improved our lead quality and volume."

SR
Sandra Ruhl
Charleston Wrap

"Christian and the team were fantastic, extremely knowledgeable, communicative, and truly invested in our success. Their expertise and dedication made a real impact."

JW
Josette Weinstein
Director of Marketing, Faye

"Christian and Luke were fantastic throughout. They were knowledgeable, proactive and generous with their time."

MM
Matt Major
Designer Kitchen Direct

"It's rare to come across a team that combines strategic thinking with such a strong grasp of the detail, and we're already seeing the benefits of their involvement."

HS
Harry Stewart
Heaton Group

"They put together a straightforward approach that has measurable results. Their reporting is on time and easy to follow. Any time I have a question or comment, they are readily available."

JC
John Conine
NineX Power Systems

"After seeing the dedication they put into their work and the incredible results they deliver, we now consider them a long-term partner."

MS
Mark Sousa
IT-Solutions
The process

What working with us actually looks like.

How we typically work with a new client. Most of the build happens in the first week; the optimisation never stops.

01
Discovery
We start with your business before we open a single platform. We learn how you win work, what a good customer looks like, and what hasn't worked before.
02
Research & strategy
We research your market, competitors and the people searching for what you sell. We build personas based on evidence and map out a strategy you can sign off on.
03
Build
Campaign structure, ad copy, landing pages and conversion tracking are all built before anything goes live. Everything is reviewed with you before we spend a penny.
04
Launch & monitor
Campaigns go live with close monitoring. The first two weeks are about gathering data and making early adjustments. We're watching daily.
05
Optimise & test
Once baseline performance is established, structured testing begins. Ad copy, landing page elements, bid strategies, audiences. Every change is deliberate, documented and measured.
06
Report & communicate
Regular check-ins to review performance, agree the next moves and keep everything pushing forward. No surprises, and no chasing us for an update.
// portrait · Christian, founder
Meet Christian

The strategy big companies take for granted, for businesses like yours.

Christian founded Prime Digital fourteen years ago with a straightforward idea: service businesses deserve the same quality of marketing strategy that larger companies enjoy as standard.

Christian built Prime around a small team of senior specialists. He still leads the strategy and sets the standard every account runs to, but day-to-day, your account is handled by experienced people who've spent years doing this. Never juniors inheriting your campaigns after the kick-off call, never account managers who can't answer your questions.

The team's background spans more than 250 businesses across trades, professional services, IT and e-commerce. That breadth is deliberate. Patterns repeat across industries, so we've usually already solved a version of the problem you're facing.

Book a call with the team
Are we a fit?

We're not for everyone.

You're our kind of client if

  • You run an established service business with proven revenue, typically £200k to £1m+ turnover.
  • You're involved in the business and happy to collaborate on the strategy behind it.
  • You see marketing as a growth lever for the next few years, not a 30-day experiment.
  • You're willing to share access to your ad accounts and analytics so we can do the job properly.

You're probably better off elsewhere if

  • You're shopping on price first and outcomes second.
  • You want guaranteed results within 30 days.
  • You want to hand it all off and never discuss strategy.
  • You're not willing to share platform access or business data.

We keep our client list deliberately small so every account gets senior attention. If we're not the right fit, we'll say so on the first call and point you somewhere that is.

FAQ

Questions you probably have.

How do I know you'll understand my industry?

Before we build anything, we research your market, competitors, and ideal customers in detail. We build personas grounded in evidence rather than guesswork. Clients consistently tell us this is the moment they realised we were different. We can describe their customer better than they expected.

Do you lock clients into long contracts?

We work on a rolling monthly basis. We usually suggest giving it around three months so campaigns have time to produce meaningful data, but there's no minimum, and you're free to leave whenever you like. Clients stay because the work holds up.

What if paid advertising isn't right for my business?

We'll tell you. During discovery, if we don't think paid advertising is the right channel for your business right now, we'll say so and explain why. We'd rather turn away work than take money for something we don't believe will deliver.

I've tried advertising before and it didn't deliver. Why would this be different?

Usually it comes down to how it was run, not whether it can work. Most campaigns underperform for the same reasons: targeting that's too broad, no conversion tracking, landing pages that were never built to convert, and no ongoing optimisation. We build all of that properly from the start, and we're happy to show you where things went wrong before.

How long before I see results?

Most accounts show meaningful improvements within the first month as we clean up waste and restructure campaigns. The real compounding effect comes over three months as we gather data, test and optimise. We're transparent about timelines because managing expectations honestly is part of doing this well.

Book a call

See if we're a fit.

We'll review your current situation, look at your website and ads, and give you an honest assessment of what's possible. No obligation, no pressure, no sales pitch.

  • We review your setup and goals, and run a free audit of your site and ads.
  • You get a straight answer on whether paid advertising is right for you.
  • If we're a fit, we'll map out the next steps together.
We respond within one business day. Prefer to talk now? Call 0333 202 6300.

Book your strategy call

Tell us a bit about your business. You'll pick a time on the next step.

No obligation, no sales pitch. We respond within one business day.